Hi Ánh nam,

Does this sound familiar? You finish a call, know exactly what needs to happen next, and then that next step gets buried in a sticky note, another app, or forgotten altogether. This month, we fixed that with Tasks. Create follow-ups directly from your conversations so nothing slips through between calls, jobs, or appointments.

Tasks wasn't the only thing we shipped this month. We also rebuilt search from the ground up, and made call waiting available across every platform.

Here's what's new:

Never lose a follow-up again with Tasks

Tasks helps you turn customer conversations into action. Create tasks from messages and calls, assign owners, set due dates, and track open items in one place — so it's easy to stay on top of everything. Works on web, desktop, Android and iOS. Watch our Product Manager, Jordan Simas give a demo of Tasks.

Start creating tasks

Find anything, faster with our all-new search experience

We rebuilt global search from the ground up, making it faster, smarter, and easier to find what you need.

Search across contacts, conversations, messages, call transcripts, custom fields, and synced CRM data — all from a single search bar.

Search phone numbers in any format.
Filter results by inbox and date.
Search contacts from HubSpot, Salesforce, Pipedrive, and other integrations.
Find group conversations by participant or group name.

Press Cmd/Ctrl + / to search from anywhere in Quo.

Start searching your calls

Never miss a customer with call waiting

Call waiting is available everywhere — desktop, web, Android and iOS.

When a new call comes in while you're on one, put your current caller on hold and pick up the new one. Switch back and forth freely until both calls are done.

On by default. No setup needed, available on all plans.

Try out call waiting

Onboard your team faster with Quo Academy

Quo Academy helps you get the most out of Quo, with guided paths and interactive walkthroughs that turn setup into mastery. Our newest guided path, Working in Quo, takes your team through the essentials in five short modules:

It’s all self-paced with optional checkpoints, so new hires can hit the ground running while you keep your business moving smoothly.

Explore 'Working in Quo'

A few more things that dropped this month…

Connect Quo with ChatGPT and Claude
Build custom workflows with the next generation of Quo API
Connect Quo with Clio
Automatically associate Pipedrive activities with related Leads or Deals

That’s all for now. As always, we'd love to hear your feedback, just reply to this email. You can also explore everything that's shipped recently on our changelog.

Looking for more ways to get the most out of Quo? Check out on-demand recordings of our latest webinars. Now available on-demand is ‘A Power User’s Guide to using Quo and Zapier’.

Need some help with your account? Reach out anytime at support@quo.com.