Hi Ánh nam,

It's been a big month for Quo.

We've shipped a major set of updates designed to make Quo feel faster, smarter, and better aligned with how your team actually works.

From AI handling and integrations to everyday usability improvements, everything this month is focused on helping you respond quicker, operate with less friction, and help your business grow.

Here's what new:

We're expanding how Quo integrates with the tools you rely on every day.

Our Pipedrive integration is now live, bringing your calls, texts, and contacts into one streamlined workflow. No more jumping between tabs to find context.

We've also launched integrations with Clay, DripJobs, and LegalMate, with more on the way.

Finally, our Zoho CRM is in beta. Request early access.

Missed calls are often missed opportunities. These updates make it easier to get Sona live, stay informed, and turn conversations into booked work.

• Sona now supports Spanish and French (beta), so you can serve more customers in their preferred language.
• Faster, easier Sona setup makes it simple to launch and start handling missed calls.
• Sona can automatically create Jobber service requests based on caller intent, helping you turn calls into booked work.
• Get email notifications when Sona handles a call, so you can follow up on new leads right away.

You now have new voice options for Sona, phone menus, play audio, and voicemail, so you can better match how your business sounds to customers.

Existing voices stay exactly as they are. You can update your selection anytime from voice settings.

Now you can diagnose and fix call quality issues right from your iPhone or Android device. The call quality metrics panel shows you what's wrong and helps you troubleshoot problems fast.

• Get alerts when your connection degrades.
• See exactly what's affecting your call quality like jitter, latency and packet loss.
• Follow recommended steps to improve quality immediately.

• Keep your activity feed organized with new delete and read/unread controls.
• Remove steps in Call Flow Builder without having to rebuild your entire flow.
• Group conversation names no longer reset to default.
• Navigate faster on desktop with new keyboard shortcuts.
• See voicemail transcripts directly in mobile push notifications without opening the app.

Thoughts, comments, or questions about this month's release? Send them my way. While I may not be able to reply to every message, I do read every email and will forward your feedback to the right team.

'Till next time, 
Tina at Quo

Quo

2261 Market St PMB 4157

San Francisco, CA 94114-1612

🎁 Refer a friend to Quo and we'll give you a $50 gift card and your friend $20 once they've been a customer for 3 months. Cha-ching!

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Hi Ánh nam,

Happy New Year! 🎉 We hope you had a chance to recharge over the holidays. We've been kicking off the year by shipping a handful of important updates to help you work faster, stay connected, and keep conversations moving. Here's a quick roundup of what's new:

Monitor audio quality with a new diagnostics panel to help you understand and troubleshoot audio quality issues during a call. If your connection becomes unstable, you'll see simple suggestions, like moving closer to your router, closing bandwidth-heavy apps, or switching networks, to help improve call quality right away.

Connect Quo with Attio to automatically log calls and messages, contact syncing, and keep your team in sync. Your Sales and Support teams will love having a complete and up-to-date view of all your contacts.

Copy any conversation in markdown format and drop it into ChatGPT, Claude, or any AI assistant. What used to take 30 minutes now takes seconds. We also have a Model Context Protocol (MCP) beta to securely access your Quo data directly from your AI assistant.

We've also shipped a few updates to make it easier to create, update, and manage your call flows, so changes go live exactly when you need them.

• Schedule call flow changes to publish automatically.
• Edit business hours in the call flow builder.
• Use text-to-speech to create greetings.
• Upload custom hold music or choose from one of our options.

On top of the above, we have also implemented a handful of other powerful updates across the platform, including:

• More phone number options at signup
• Pinned conversations expanded from 5 to 50
• API enhancements for more flexibility and reliability
• Editable internal threads to keep team context accurate
• Smoother message syncing across conversations
• Smarter voicemail auto-replies so customers hear back faster
• Improved A2P registration visibility to better track setup progress

We're running a short 3–5 question survey to better understand the needs, challenges, and sentiment of small businesses today. Your feedback will help shape future Quo improvements and inform our broader thought leadership and PR efforts.

Learn about these features and more at https://support.quo.com/changelog. Want to try these features? Log in or start your free trial at quo.com.

Thanks,
Tina at Quo

Quo

2261 Market St PMB 4157

San Francisco, CA 94114-1612

🎁 Refer a friend to Quo and we'll give you a $50 gift card and your friend $20 once they've been a customer for 3 months. Cha-ching!

This email was sent to trongrau1368.taphone@blogger.com. Update your email preferences