Get ahead of the rush with the first holiday tip. Sona answers common questions while you're closed so customers never feel ignored. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Hi Ánh nam,
The holidays are coming fast — and with them, more calls, changing hours, and shifting staff schedules. We're kicking off "12 Days of Holiday Tips from Quo" on our socials to help you deliver great customer experiences without the last‑minute scramble. Tip 1: Let Sona answer while you're closed When customers call after hours, Sona can instantly answer common questions and capture full details for follow‑up — so you don't lose leads to competitors or disappoint callers with voicemail. Your customers get immediate answers, and your team gets real time off with peace of mind. Watch a demo of Sona Why it helps - Prevent unanswered or abandoned calls during peak times
- Provide fast, consistent answers about hours and availability
- Capture every opportunity, even when you're short‑staffed or off the clock
Get started in minutes. Sona is included with all plans and is simple to set up. Follow us on social for the rest of the tips: LinkedIn | X We'll share twelve practical tips leading up to the holidays to help you manage staffing changes, keep routing accurate, and automate seasonal messages — all so your team can take a break without breaking your customer experience. Cheers, Tina from Quo | | | Quo 2261 Market St PMB 4157 San Francisco, CA 94114-1612 🎁 Refer a friend to Quo and we'll give you a $50 gift card and your friend $20 once they've been a customer for 3 months. Cha-ching! | | | | |
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