What’s new in Quo: Zoho and Clay integrations, Sona conversation history, and more

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Hi Ánh nam,   If you run a business, you know the reality: Leads come in fast. Calls get missed. Details slip through the cracks. This month, we focused on helping you respond faster, stay organized, and make sure nothing gets lost between conversations. Here's what's new — and how it helps in practice: Follow up faster with new integrations (Zoho + Clay)  You can now connect Quo with Zoho CRM to keep your CRM and customer conversations in sync. With Quo + Zoho, you can: Automatically log every call, text, voicemail, and AI summary to your contacts in Zoho Click-to-call directly from Zoho using your Quo number Keep contacts in sync without duplicates Setup the Zoho integration When a new lead comes in, speed matters. The faster you respond, the more likely you win the job. With Clay + Quo, you can: Automatically send a personalized text seconds after a lead comes in Create new contacts instantly so your team can follow up without digging   Example: Someone fills out a form on your website → they get a text from your team right away → you're already in the conversation before a competitor calls them back. Setup the Clay integration Sona now remembers past conversations No more starting from scratch every time someone calls. Sona can now reference recent calls and messages with a contact, so conversations pick up where they left off. What this means: Fewer repeated questions Faster resolutions A more professional experience for your customers   Example: A customer calls back about a quote → Sona already knows the context → helps move things forward instead of resetting the conversation. Enable conversation history Faster, more reliable contacts As your business grows, so does your contact list. That's why we rebuilt Contacts to handle large contact lists without lag. This update also means contacts work better with your CRM, letting you search for contacts synced from HubSpot and Salesforce. No setup needed — it just works better. How to manage your contacts A refreshed look on web We've updated the colors across our web app. Purple is out, blue is in: The highlight (or "accent") color has shifted from purple to blue to better reflect our new brand Dark mode got a refresh: Cleaner, more neutral tones Small visual fixes: Older illustrations and UI elements have been tidied up to match the new look No setup required. This is a visual refresh. Get set up faster with Quo Academy Quo Academy gives you quick, self-serve training to help you learn the essentials, avoid common pitfalls, and move faster from day one.   Learn how to: Set up call routing that fits your business Create a shared inbox for your team Use AI to handle common questions   With short guides, videos, and interactive demos, you can follow guided paths or jump straight to what you need. New modules coming soon. Explore the Academy Check out everything that's new Thoughts, comments, or questions about this month's release? I'd love to hear them. Need some help with your account? Reach out to support@quo.com 'Till next time,  Tina at Quo Ready to improve your team's communication? Join thousands of businesses already using Quo to communicate better with their customers.  Try for free → Quo 2261 Market St PMB 4157 San Francisco, CA 94114-1612   🎁 Refer a friend to Quo and we'll give you a $50 gift card and your friend $20 once they've been a customer for 3 months. Cha-ching! This email was sent to trongrau1368.taphone@blogger.com. Update your email preferences