Meet the new Sona — now with 10 free calls every month

Hi Ánh nam,

We first introduced our AI agent, Sona, to help answer calls, capture details, and save your team time. Now, Sona is smarter and more configurable than ever — and you can try it free every month.

Start using Sona — 10 free calls every month

We're introducing a new tiered, credit-based system for Sona. It's designed to give you more flexibility so you can choose the right amount based on your call volume and only pay for what you need.

You'll now get 10 Sona calls free every month, included in your plan. Need more? Sona plans start at just $25/month for 50 calls, with additional tiers available as your needs grow.

Learn about new Sona pricing →

Tell Sona how to respond in any situation

Ensure every caller gets the right response. Create custom instructions for scenarios like lead qualification, cancellations, or appointment booking, and Sona will detect intent and handle the call exactly how you want.

Learn more →

Sona templates to start faster and save time

Skip building from scratch with pre-built workflows for common caller situations. Just pick a template, tweak it to fit your business, and you're ready to go.

Explore Sona jobs →

Transfer calls from Sona to your team (Beta)

Sona can now transfer calls to the right teammate whenever human support is needed. Whether a caller is asking for a specific department or person, or Sona can't answer their question, you decide when and where calls should be routed — Sona takes care of the rest.

Learn more →

With more calls in your plan, greater flexibility in how you use Sona, and these powerful new features, you'll have everything you need to handle customer calls faster, smarter, and with less effort.

We'd love for you to join us on September 23rd at 10 AM PT / 1 PM ET for a special event. We'll share some big news, including our vision for helping teams build stronger customer relationships at scale, and leave time for live Q&A so you can ask us anything directly. Register here.

Questions or feedback? Feel free to hit reply. Though I can't respond to every message, I'll be sure you're response reaches the right team.

— George Williams, Product Marketing Lead