The new call flow builder is here 🔨

Hi Ánh nam,

We're excited to share that the new call flow builder is now out of beta and available to everyone!

This redesigned, visual interface makes it easy to configure, visualize, and preview your entire call flow:

The new experience, available in the web and desktop apps, includes:

After-hours ring groups: Easily route calls to specific users or teams after business hours.
After-hours phone menus: Set up customized phone menus when calls come in outside of business hours.
Assign ring groups/users by phone menu option: Direct calls to the right person or department by assigning users or teams to each phone menu option.
Audio message: Play an audio message anywhere in your call flow.