Hi Ánh nam, In our latest release round-up, discover how to increase your professionalism by adding caller ID names, increase efficiency with "recently viewed," and save time with AI contact suggestions on iOS. Plus, gain valuable insights from our new podcast series, "Founder to Founder." |
ℹ️ Add a Caller ID name to your OpenPhone number |
We've updated your settings to make adding and managing Caller ID names for numbers in your workspace easy. Caller ID names allow you to display your name or your company's name when you call from your OpenPhone number.
The caller ID name feature is available to customers who represent a business with a tax ID and an approved US carrier registration. This feature is not available for personal use or for Canadian numbers. |
👍 Share feedback on call quality |
We've rolled out a new feature to collect feedback on your call quality. For some calls, you will now receive a quick two-question survey about about your call experience. Your responses will be used to help us identify issues and improve reliability. |
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⏮️ Jump back to where you were with 'Recently viewed' |
Whether you're juggling multiple conversations or want to undo a setting you just changed, 'recently viewed' provides you with a quick and convenient way to see your recent activities and navigate back to that part of the app. Simply click on the clock icon in the top left corner of the navigation panel to show a list of your recently viewed pages. |
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📲 AI contact suggestions on mobile |
OpenPhone AI contact suggestions is now available on iOS (version 3.8.0) and is coming soon to Android. When you receive a voicemail or record a call, OpenPhone AI will scan the transcript and pre-fill contact details like name and company, saving you time and effort. Available on our Business plan. |
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📺 Watch our new podcast: Founder to Founder |
This series features candid conversations with entrepreneurs about the wild journey of building a company. In each episode, Daryna Kulya and her guests share their journeys, lessons learned, and the insights that made all the difference. Whether you're an aspiring entrepreneur or a seasoned founder, there's something here for everyone.
Catch Episode 1 on YouTube, Spotify, and Apple Podcasts.
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Other features you should know about |
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| How to deal with call overflow While you can't prevent fluctuations in call volume, you can manage them. Explore 5 strategies to maintain excellent customer service. Read the post |
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| OpenPhone Perks OpenPhone subscribers can now receive up to $8,000 in discounts on software from our partners. Save on tools like Gusto, Notion, and more. Redeem offers |
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| Strategic staffing: How to build a team for your small business Discover few steps you can follow in your hiring process — and some unique approaches to consider. Read the post |
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Are you leveraging automation to enhance your customer experience? We'd love to hear about it! Take this short survey to let us know what you're doing and if you're interested in being featured on OpenPhone's blog. As always, reply with any thoughts, comments, or questions about this month's release. While I may not be able to reply to every message, I do read every email and will get your feedback to the right team. That's a wrap! See you next month ✌️ - George |
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Ready to improve your team's communication? |
Join thousands of businesses already using OpenPhone to communicate better with their customers. |
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OpenPhone 2261 Market St PMB 4157 San Francisco, CA 94114-1612 🎁 Refer a friend to OpenPhone and we'll give you a $50 gift card and your friend $20 once they've been a customer for 3 months. Cha-ching! |
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