Boost your response time.
40 auto-reply text examples to boost your response time |
When your business supports hundreds or even thousands of clients each day, you can't always drop what you're doing to send a text. But many clients expect text messaging to be a real-time communication channel with businesses. If you don't want clients to feel ghosted by your team, you can text auto-reply messages to keep customer relationships alive. General out-of-office auto replies Example : Thanks for reaching out to [company]! Our business hours are [date/time] to [date/time]. We'll get back to you within [number] business day. Example : Hey [name], this is [name] from [business]! Thanks so much for [your interest/your purchase]. I'm here to answer any questions you may have and help you find what you're looking for. You can reply to this text or call [number] to chat with a member of our team. In the meantime, thanks for being a valued customer! Auto-replies for setting response time expectations Example: We've got your back! A member of our support team will respond to your message within [time]. Thank you for your patience. Example : Thanks for your message! An expert will get back to you very soon. In the meantime, our help center may be able to answer your questions faster: [link to your site's help page] Lead nurturing auto-reply messages Example: Hey [name], you're now registered for [webinar] at [date/time]. We can't wait to see you there! Just click this link to join from your device: [URL]. Example: Thanks for contacting [company]! One of our sales reps will reach out to you shortly. Tap to browse our summer sale while you wait: [link to your website] 4 best practices for texting auto-reply messages - Stick to SMS messages
- Thank your customers
- Set expectations
- Don't use link shorteners
Texting auto-reply messages can help you improve the customer experience. You'll reduce response times while easing customer worries and frustrations. |
OpenPhone feature spotlight |
With OpenPhone, your team can easily set up auto-replies. OpenPhone also keeps work and personal communications separate, even when using a personal device. It's the intuitive business phone system for customer-obsessed teams. |
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| Set up auto-replies Respond to texts, missed calls, or voicemails with a pre-defined message to keep on top of your conversations. |
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| Get business phone numbers Easily get virtual phone numbers for work, for both you and your team. Keep personal and professional calls separate. |
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| Port existing work numbers for free Fill out a 1-minute form and we do the rest. Continue using your phone numbers without any service interruption. |
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| Customize numbers to work for you Set business hours, create a phone menu, and configure each number separately depending on your team's needs. |
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Thoughts, comments, or questions about setting up auto-replies? Send them our way. That's all for now ✌️ The OpenPhone Team |
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Ready to improve your team's communication? |
Join thousands of businesses already using OpenPhone to communicate better with their customers. |
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OpenPhone 2261 Market St PMB 4157
San Francisco, CA 94114-1612 |
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