tháng 9 2025

Hi Ánh nam,

I have some exciting news to share with you on behalf of the OpenPhone team.

1. OpenPhone is now Quo
We've always wanted to go beyond being another phone system and help your business never lose a customer again. "OpenPhone" as a name has only allowed us to tell a part of that story. With Quo we're excited to take it further and keep innovating for you.

2. Our AI agent Sona is getting a big upgrade
Sona is evolving from handling missed calls to being a front office partner for your team, helping with sales, support, and customer conversations of every kind. Every plan also now includes 10 Sona calls per month so you can start using it for free.

3. We've raised $105 million to keep investing into our mission
This funding allows us to invest deeply in our platform, extend its capabilities, and help more businesses. Our goal is to keep making our product both powerful and reliable, and a core part of your customer communications.

None of this would be possible without you. Thank you so much for trusting us and for inspiring us to keep raising the bar.

This is (literally) just the beginning, and we're so glad you're here with us.

— Mahyar and the Quo team

ps - learn more about today's news and our vision here.

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Hi Ánh nam,

Quick reminder that our live event is tomorrow, September 23 at 10 AM PT / 1 PM ET.

That morning, we'll share a big announcement. In this session, we'll show you what it means for your team and how the latest updates fit together.

What to expect

  • The vision: How OpenPhone is evolving for growing teams (plus context on the morning's announcement)
  • What's new: A closer look at our newest features, from our AI voice agent, Sona, to smarter workflows
  • Live Q&A: Ask us anything

You can register here. (If you're already registered, your join link will work tomorrow at start time.)

If you can't make it live, register anyway and we'll send the recording.

See you tomorrow,

Daryna Kulya

Co-Founder

OpenPhone logo

openphone.com

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Hi Ánh nam,

We first introduced our AI agent, Sona, to help answer calls, capture details, and save your team time. Now, Sona is smarter and more configurable than ever — and you can try it free every month.

Start using Sona — 10 free calls every month

We're introducing a new tiered, credit-based system for Sona. It's designed to give you more flexibility so you can choose the right amount based on your call volume and only pay for what you need.

You'll now get 10 Sona calls free every month, included in your plan. Need more? Sona plans start at just $25/month for 50 calls, with additional tiers available as your needs grow.

Learn about new Sona pricing

Tell Sona how to respond in any situation

Ensure every caller gets the right response. Create custom instructions for scenarios like lead qualification, cancellations, or appointment booking, and Sona will detect intent and handle the call exactly how you want.

Learn more

Sona templates to start faster and save time

Skip building from scratch with pre-built workflows for common caller situations. Just pick a template, tweak it to fit your business, and you're ready to go.

Explore Sona jobs →

Transfer calls from Sona to your team (Beta)

Sona can now transfer calls to the right teammate whenever human support is needed. Whether a caller is asking for a specific department or person, or Sona can't answer their question, you decide when and where calls should be routed — Sona takes care of the rest.

Learn more

With more calls in your plan, greater flexibility in how you use Sona, and these powerful new features, you'll have everything you need to handle customer calls faster, smarter, and with less effort. 

We'd love for you to join us on September 23rd at 10 AM PT / 1 PM ET for a special event. We'll share some big news, including our vision for helping teams build stronger customer relationships at scale, and leave time for live Q&A so you can ask us anything directly. Register here.

Questions or feedback? Feel free to hit reply. Though I can't respond to every message, I'll be sure you're response reaches the right team.

— George Williams, Product Marketing Lead

OpenPhone
2261 Market St PMB 4157
San Francisco, CA 94114-1612


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Hi Ánh nam,

I'd love for you to join us on September 23rd at 10 AM PT / 1 PM ET for a special event.

That morning, we'll announce some big news. In this session, we'll go deeper and share what it means for your team and how it opens new possibilities.

You'll see our newest features in action (including our voice AI agent, Sona), learn how we're evolving to better support growing teams, and be able to ask us anything live during Q&A.

You can register here.

Hope to see you there!

Daryna Kulya

Co-Founder

OpenPhone logo

openphone.com

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If you don't want to receive emails from me, click here.

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