Happy New Year! We're starting 2025 with some updates designed to make OpenPhone more powerful and polished for your team. From automating workflows to improving everyday interactions
Hi Ánh nam, Happy New Year! 🎉 We're starting 2025 with some updates designed to make OpenPhone more powerful and polished for your team. From automating workflows to improving everyday interactions, here's what's new: |
We're thrilled to announce our integration with Make, a visual automation platform that connects OpenPhone with over 2,200 apps — no coding required. - Connect OpenPhone to any app or service: Easily link OpenPhone to your CRM, form builder, or project management tools.
- Automate workflows effortlessly: Trigger text messages at just the right time — after an appointment is booked or when a task is completed.
- Visualize your workflows: Build and automate using Make's playful drag-and-drop interface.
It's automation made simple, seamless, and accessible. |
📞 Gain context with phone menu insights |
Now you can see which phone menu option a caller selected — directly on the incoming call screen and in post-call activity. Available on web, desktop, iOS, and Android for Business plan customers. |
🙌 Native message reactions |
No more inbox clutter! Reactions from iOS and Android are now converted into native reactions in OpenPhone, keeping your conversations clean and focused. |
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🖼 Embedded images in outbound group messages |
Now when you send images within an outbound group message, they'll appear embedded directly in the message thread. Previously, images were sent as links that took you out of the conversation. This update makes viewing images quicker and more seamless, keeping the focus on your messages and interactions without the need to open an external browser. |
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✨ Cleaner attachment links for a smoother experience |
Attachment links now appear as share.openphoneapi.com/, providing a more polished and consistent look for your conversations. |
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🚀 Invite new users to multiple inboxes at once |
Assign new users to multiple inboxes all at once when adding them to your workspace. This update simplifies onboarding and ensures your team is set up for success from day one. |
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Other features you should know about |
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| The essential SMS compliance guide for business texting in the US Everything you need to know to ensure you're respecting customers' rights. Read the post |
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| How to analyze and improve team performance Discover helpful ways to analyze performance and give actionable feedback to your team. Read the post |
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| How to prevent conversations from slipping through the cracks Surface the conversations that matter and manage expectations on missed calls. Read the post |
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Before you go, we're excited to share that our Co-founder, Daryna Kulya, has launched a new weekly newsletter, Founder to Founder. In it, she discusses valuable insights and lessons from her journey building OpenPhone. Don't miss the first edition, where she dives into her experience launching a podcast.
As always, please feel free to reply to this email with any feedback! While I may not be able to reply to every message, I do read every email and will share your feedback to the right team.
That's a wrap! See you next month ✌️ - George |
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Ready to improve your team's communication? |
Join thousands of businesses already using OpenPhone to communicate better with their customers. |
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OpenPhone 2261 Market St PMB 4157 San Francisco, CA 94114-1612 🎁 Refer a friend to OpenPhone and we'll give you a $50 gift card and your friend $20 once they've been a customer for 3 months. Cha-ching! |
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