Hi Ánh nam,

Our latest release includes a bunch of new features and improvements to boost productivity, increase customer satisfaction, and make OpenPhone an even more powerful tool for your business.

From saving time with AI contact suggestions, to forwarding calls based on your set business hours, discover all that's new below! 👇 

OpenPhone AI will now automatically recommend new contacts for you to create. When you receive a voicemail or record a call, OpenPhone AI will scan the transcript and pre-fill contact details like name and company, saving you time and effort. Available on our Business plan.

Your team may not always be available to take calls, but that doesn't mean any potential customers have to slip through the cracks. With our latest update, we're introducing more call handling capabilities on our Business plan to help you support customers when you or your team is unavailable. Now you can:

🌙 Forward calls after business hours

🌞 Forward calls during business hours 

🔈 Play an audio message without voicemail

We've optimized the app for quicker navigation, improved reliability, and up to 10x faster loading times! Upgrade now for the best experience.

We're doubling down on our partner program and would love for you to join. Apply to become part of our growing partner community and earn a 20% commission on all referred revenue for the first 12 months. You'll also be able to extend a discount to your audience and be the first to know about our upcoming API.

Other features you should know about 

• Save time and reply faster using AI-suggested message responses
• Control how team members are notified of calls with ring order
• Share context before transferring a call with warm transfer and transfer with a note

The essential checklist for delivering 5-star customer service

Discover key tactics to providing amazing customer service and improving your brand reputation.

Read the post

8 ways to reduce abandoned calls

Get to the bottom of why customers abandon calls and how to solve for each reason.

Read the post

SMS consent: Everything you need to know to stay compliant 

Dive into the details so you can send legal SMS messages.

Read the post

As always, reply with any thoughts, comments, or questions about this month's release. While I may not be able to reply to every message, I do read every email and will get your feedback to the right team.

That's a wrap! See you next month ✌️

- George

OpenPhone

2261 Market St PMB 4157

San Francisco, CA 94114-1612

🎁 Refer a friend to OpenPhone and we'll give you a $50 gift card and your friend $20 once they've been a customer for 3 months. Cha-ching!

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Using your personal phone number to take business calls is never ideal if you want privacy or work-life balance. You might be wondering: can I add a business line to my cell phone?

Luckily, you don't need a second bulky device to separate business from personal. You just need a VoIP phone service like OpenPhone. 

Once you're subscribed to a VoIP service, all you need to do to use your business phone number is download an app on your cell phone. Your business phone will run entirely on the internet.

With a service like OpenPhone you'll be able to:

1. Know when incoming calls are for business or personal reasons
2. Keep business calls to your working hours
3. Keep your personal number private
4. Review your business-related conversations with ease
5. Create a more professional presence
6. Call and text virtually any device
7. Add anyone to your business phone system within minutes (since communicating with customers is a team sport)

You no longer have to choose between using your personal phone number for business and carrying two phones. You'll get all the features you need to build a more professional call experience, stay organized, and build a connected team.

With OpenPhone, your team can add business phone lines to their existing devices. OpenPhone also keeps work and personal communications separate, even when using a personal device. It's the intuitive business phone system for customer-obsessed teams.

Get business phone numbers

Easily get phone numbers for work, for both you and your team. Keep personal and professional calls separate.

Port existing work numbers for free

Fill out a 1-minute form and we do the rest. Continue using your phone numbers without any service interruption.

Customize numbers to work for you

Set business hours, create a phone menu, and configure each number separately depending on your team's needs.

Thoughts, comments, or questions adding a business line to your cell phone with OpenPhone? Send them our way. 

That's all for now ✌️

The OpenPhone Team

OpenPhone

2261 Market St PMB 4157
San Francisco, CA 94114-1612

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