Hi Ánh nam,

Our January product release is all about empowering you with more context and clarity. From a supercharged Android app to powerful inbox enhancements to greater customization of auto-replies, it's our mission to help you move fast, collaborate better, and provide a seamless customer experience.

Ready to explore all that's new? Dive into the details below! 👇

Run, don't walk to get the latest version of OpenPhone for Android (4.2.25). Now there's even more functionality from our web and desktop apps available on your mobile device. Schedule messages, update your work schedule, and filter your inbox with a single click. It's productivity in the palm of your hand.

Now you can personalize auto-replies for missed calls without voicemails. It's your chance to make every interaction count, even when your contacts don't leave a message.

Teamwork just got a major upgrade. Effortlessly track who's in the loop by seeing a list of team members currently or previously viewing a conversation. Collaboration has never been this smooth.

We updated the design of auto-replies to distinguish them from your team's messages, providing instant context to your past interactions. No more guessing – just clarity. 

Other features you should know about 

• Save time and reply faster using AI-suggested message responses
• Control how team members are notified of calls with ring order
• Share context before transferring a call with warm transfer and transfer with a note

Inside OpenPhone: Lessons from scaling a startup in 2023

Our Co-founder Daryna reflects on OpenPhone's 2023 and shares her lessons learned. Read the post

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Wonder what AI trends for small businesses you should pay attention to for 2024? We cover five of them in this article. Read the post

5 science-backed tactics for motivating your Support team

If you notice your support team's performance lagging, lack of motivation might be the problem. Here's how to fix it. Read the post

As always, reply with any thoughts, comments, or questions about this month's release. While I may not be able to reply to every message, I do read every email and will get your feedback to the right team.

That's a wrap! See you next month ✌️

- George

OpenPhone

2261 Market St PMB 4157 San Francisco, CA 94114-1612

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