Hi Ánh nam,

It's our final product roundup for 2023. We're kicking it off with a revamped referral program, plus a peek into the smaller updates that make OpenPhone oh so delightful. Let's get into it 👇

Already recommending OpenPhone to your clients or customers? Now, you can earn $$$ for it!

Refer a new customer and you'll get a $50 Visa gift card once they've had an active subscription for 3 months. They'll receive a $20 gift card too.

Click here on desktop to get your unique link to start earning.

We moved the blocklist to workspace settings to better reflect how the blocklist works (adding a number to your blocklist will block the number for the entire workspace).

That's not all: the blocklist now shows which teammate blocked the number and allows you to unblock numbers directly from the blocklist.

Sweating the details makes all the difference. So here are a few of the unsung heroes (AKA small updates and fixes) from our latest web release.

Updates

• Updated the call actions copy from "End call" to "End call for all" for clarity in group call scenarios
• Added a fade-out animation when navigating directly to an activity after clicking a notification
• Tidied up some spacing with activity bubbles
• Improved popover menus to prevent unintended interactions when active

Bug fixes

• Resolved an issue where invited users were not visible in the member list
• Fixed an app crash issue for users with 'billing' roles when inviting or accessing member settings
• Added a feature to prevent interaction with background elements while a popover is open
• Fixed an audio playback speed control issue, ensuring a smoother user experience

Other features you should know about 

• Keep your most important conversations at the top of your inbox with pinned conversations on the Android app
• Control how team members are notified of calls with ring order
• Share context before transferring a call with warm transfer and transfer with a note

The 411 recap:

In this webinar, our panel of experts  breaks down how business owners can leverage AI to create a better customer experience and work more efficiently. Watch the webinar

How we scaled our support team to serve 58K+ customers:

Discoverpractical insights any business can adopt to improve efficiency and maintain a high level of support. Read post

How your Sales team can close more deals together:

Explore the challenges of traditional sales frameworks and why cultivating a collaborative sales culture is so important. Read post

As always, reply with any thoughts, comments, or questions about this month's release. While I may not be able to reply to every message, I do read every email and will get your feedback to the right team.

That's a wrap! See you in 2024 ✌️

- George

OpenPhone

2261 Market St PMB 4157 San Francisco, CA 94114-1612

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