Hey Ánh nam,

This month, we released our AI features to the iOS and Android apps, made huge improvements to your OpenPhone analytics, and introduced playback speed controls for call recordings. Let's dive into all that's new 👇

Save time using AI-powered message responses, which automatically suggest 2-3 relevant replies. For those on Premium, you can also access AI call transcripts and summaries, which are automatically generated after a call. Download OpenPhone for iOS and Android.

We made significant improvements to our analytics infrastructure to ensure your data is reliable and faster than ever before. With the recent improvements, your OpenPhone analytics now load in just 30-60 seconds!

Now you can control the playback speed of call recordings and voicemails. Speed it up when you want to save time or slow it down when you want to make sure you don't miss a word.

Other features you should know about 

• Keep your most important conversations at the top of your inbox with pinned conversations on the Android app
• Control how team members are notified of calls with ring order
• Share context before transferring a call with warm transfer and transfer with a note

Submit your Small Business deal:

Looking to bump up revenue for the quarter? Share a Small Business Saturday deal with us and we'll promote it to thousands of other small businesses. Submit your deal.

Slashing our WebSocket usage:

We cut usage by 30%. That means improved responsiveness, stability, security, and more. Read post.

Follow the A.P.P.L.E. framework for talking with customers:

Discover the secrets behind Apple's unmatched customer loyalty and how to apply their framework when talking with customers. Read post.

Thoughts, comments, or questions about this month's release? Send them my way. While I may not be able to reply to every message, I do read every email and will forward your feedback to the right team.

That's all for now ✌️

- George

OpenPhone

2261 Market St PMB 4157 San Francisco, CA 94114-1612

P.S. Refer a friend to OpenPhone and we'll give you both $20 in OpenPhone credit when they become a customer. Cha-ching!

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